Returns & Exchanges
We want you to love your everlasting blooms; however, if you are not completely satisfied with your purchase, we offer a 30-day return window for all unused items in their original packaging. Please ensure stems have not been trimmed or bent to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.
Pack With Care
Carefully place your faux florals back into their original shipping box, ensuring they are securely fastened to prevent shifting or crushing during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our floral team inspects your return at our warehouse, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing